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Managing Information Technology, 7th Edition. Carol V. Brown Daniel W. Martin William C.

Managing Information Technology, 7th Edition

A thorough and practical guide to IT management practices and issues. Managing Information Technology provides comprehensive coverage of IS management practices and technology trends for advanced students and managers. The sixth edition has been thoroughly updated and streamlined to reflect current IS practices.

Each of the 30 case studies in this edition provides rich descriptions of successful and problematic real-world situations so that students can learn the challenges of implementing new information systems and the capabilities of different types of software applications. Cover what matters : Streamlined Material. In this edition, the total number of chapters has been reduced from 17 to 15 in order to allow instructors the ability to cover the material necessary in a one semester course. Stay on the cutting-edge : All 15 chapters in this edition have been revised to reflect up-to-date technology trends and state-of-the-art IS management practices.

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Websites and online courses. Other Student Resources. Previous editions. Managing Information Technology, 6th Edition. Relevant Courses. Sign In We're sorry! Username Password Forgot your username or password? Sign Up Already have an access code? Instructor resource file download The work is protected by local and international copyright laws and is provided solely for the use of instructors in teaching their courses and assessing student learning.

Signed out You have successfully signed out and will be required to sign back in should you need to download more resources. On-line Supplement. Adobe Reader. Students, buy or rent this eText. For example, in a course with experienced managers such as an Executive MBA Program , coverage of the early portion of the book especially Chapters 2 and 3 could be greatly reduced to permit more time and discussion of the content in the later chapters on different types of applications and e-business opportunities.

Conversely, an undergraduate course with limited prerequisites might concentrate on the early chapters and reduce further our coverage of the chapters in Part IV. In addition, different sections of Chapter 13, for example, could be covered throughout the course to help students understand the IS management issues for different case study contexts. Note that the section in Chapter 13 that presents some statistics about the IS workforce, including the skillsets needed by client organizations in the U. In our view, the key to a successful IT management course at all levels rests in the frequent use of real-world examples, including Web-based resources, and enhancement activities that go beyond a classroom lecture format.

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We believe that this particular textbook affords a special opportunity to use the unique case studies that have been written by the same textbook authors who have also authored the IS management chapters. However, other enhancement activities also exist, such as films, guest speakers, and technology demonstrations. If your university has an agreement with a major vendor such as SAP or Oracle, aspects of their enterprise systems can be reinforced with demos and lab exercises.

We also recommend to instructors the Teradata University initiative in which a vendor is hosting an environment for students to learn more about data warehousing approaches referred to in the two case studies on business intelligence topics.

Managing Information Technology (7th Edition) 7th Edition | Rent |

A core team of IS academics is supporting this initiative by designing exercises to work with secondary data so that students can experience what it means to work with large data sets. One of our coauthors, who also coauthored the business intelligence case at Continental Airlines in this textbook, has played a key role in the Teradata initiative. The following pages of this manual provide teaching suggestions for each chapter and discussion questions for each case study, as well as objectives and overviews to help you select the content and assignments that best fit your own teaching needs.

The overall objective of this chapter is to motivate the course content. An overall theme of the text is that IT is a strategic enabler and the management of IT is a responsibility of not only IS leaders and IS specialists, but also IT-knowledgeable business managers. Many already depend on the Web not only for information, entertainment, and perhaps shopping and online banking, but also social networking as well. Graduate students may also have already had an introduction to IS management concepts in their undergraduate programs as well as, of course, firsthand experiences with information systems designed for organizational settings.

We therefore begin the chapter with recent IT trends in computer hardware, software and networks. This sets the stage for the in-depth discussion of these IT components in the first two chapters of Part I.

ISBN 13: 9780132146326

The sections that follow are designed to introduce students to the roles of the IS function in organizational settings. IT has also enabled new ways that people work and live, and we introduce the concepts of telecommuting and virtual teams. Then we introduce students to three broad categories of IT resources that need to be managed in organizations, based on the three IT-asset framework of Ross et al. The relationship asset discussion reinforces the importance of strong working partnerships between business and IT managers—which is a core theme throughout the textbook. We also introduce here the CIO role and provide a generic organization chart to help students begin to understand the scope of the executive leadership role.

For graduate-level students, we have also used the Harvard Business Review article by N. Carr published almost a decade ago in May , which questions the value provided by IT. As we go to press, the award-winning, partly fictional, movie on the rise of Facebook Social Networking also provides a glimpse into Web-based startups today and can also be used to help students understand the dot-com frenzy in the U.

One approach for motivating the technology chapters in Part I of the text is to split the class in half, give everyone some answer cards e. News stories on IT topics and the IT industry in print or Web-based can also be used to help motivate the course content. Students will also be introduced to the idea that they can easily advance their IT knowledge by continuing to read articles written for a general business audience about emerging technologies and IT industry developments not only during this course, but after this course has ended.

Keeping up with new IT-related business opportunities is a responsibility of every manager, both business managers and IS managers. News sites for IS managers such as cio. It is also important to emphasize how managing IT in organizations i. The Midsouth Chamber of Commerce A case study that immediately follows Chapter 1 sensitizes students to what can happen when a well-meaning business manager is the champion for the purchase of an information system, but there is no formal project team for acquiring and implementing new software that affects multiple functions.

Because this case takes place in a very small organization, it is easy for these management issues to be brought out—but this type of management issue is also common in other This case can also be used to illustrate the difficulty of managing IT resources without a strong IS leadership role. The Midsouth case can also be used as a common point of reference for subsequent chapters on purchasing software packages Chapter 10 , IT project management Chapter 11 , and IS leadership responsibilities Chapter Define what is encompassed in the term information technology.

We define information technology IT as computer technology hardware and software for processing and storing information, as well as communications technology voice and data networks for transmitting information. What are some of the ways that IT has become "pervasive"?


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IT has gone beyond extending communication channels within organizations. We see online stores, Web- based customer service offerings and the like as new offerings to retain competitive advantage. We also see that with the increased ease of access to the information and enhanced communication tools, workers are less constrained with time and location in their productivity.

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As stated in the text, work teams may never meet face-to-face and regularly use meeting software and video conferencing. What kinds of portable IT help employees work more efficiently and effectively? What may interfere with productivity? Portable computers such as laptops and smart phones and high speed wireless networks from public transportation, airports, and even from in-flight airplanes keep employees productive.